Privacy Policy &

Terms and Conditions

Privacy Policy: SMS Messaging

1. Information Collection

We collect your phone number and any other information you provide through our website or contact forms only when you explicitly opt-in to receive SMS communications. This may include your name, appointment details, and location for the purpose of coordinating notary services.

2. Use of Information

Your mobile information will be used exclusively to provide you with service updates, appointment reminders, and mobile notary coordination. We do not use SMS for marketing purposes unless you have provided express written consent.

3. Data Sharing & Disclosure (Carrier Compliance)

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Opt-In & Opt-Out

  • Opt-In: By providing your phone number and checking the consent box, you agree to receive text messages from us. Message frequency varies based on your service requests.

  • Opt-Out: You can cancel the SMS service at any time. Just text "STOP" to our number. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed.

  • Help: If you are experiencing issues with the messaging program you can reply with the keyword "HELP" for more assistance.

5. Data Security

As a professional service handling sensitive documents, we prioritize the security of your data. We implement industry-standard physical and digital safeguards to protect your personal information from unauthorized access.

SMS Terms and Conditions

1. Program Description

By opting into the Notary on the Go-tary mobile messaging service, you agree to receive text messages related to your requested notary and loan signing appointments. These messages may include appointment confirmations, arrival time updates, document reminders, and follow-up communication regarding your specific service request.

Customers opt-in to our SMS program through a contact form on our website (notaryonthegotary.com or during the initial service inquiry process. On the website form, users provide their phone number and must check an un-pre-ticked box stating: "I agree to receive SMS messages from Notary on the Go-tary for appointment updates and coordination. Message and data rates may apply. Reply STOP to opt-out. See our Privacy Policy and SMS Terms." A link to the Privacy Policy is provided directly below the opt-in checkbox.

2. Frequency of Messaging

Message frequency varies depending on the number of appointments scheduled and the complexity of the signing. You will typically receive 1-3 messages per transaction.

3. Message and Data Rates

Standard message and data rates may apply from your wireless carrier. Notary on the Go-tary does not charge for sending or receiving text messages. Please check with your mobile service provider for details on your plan’s pricing.

4. Opt-Out and Help

  • To Stop: You may opt out of this service at any time. To stop receiving messages, text STOP to (907)300 2733. You will receive a final confirmation message stating that you have been unsubscribed.

  • To Get Help: If you need assistance or have questions, text HELP to (907)300 2733 or email us at audrey@notaryonthegotary.com

5. Carrier Disclaimer

Mobile carriers (such as AT&T, T-Mobile, and Verizon) are not liable for delayed or undelivered messages. We aim to provide timely updates, but message delivery is subject to effective transmission from your network operator.

6. Privacy

Your privacy is paramount. Your mobile information is handled in accordance with our Privacy Policy, and we do not sell or share your contact information with third-party marketers.